FAQ

Raw hair is completely unprocessed, collected from a single donor in its natural state. Virgin hair is also single-donor and unprocessed at the strand level but has been lightly steam-processed into curl patterns like body wave or deep wave.

With proper care, our raw bundles last 3+ years and virgin bundles 1–2 years. Care guide included with every order.

Bundles are available from 12" to 32". Closures and frontals in 14"–22".

Orders ship within 1–3 business days. U.S. delivery is 2–5 business days. International 7–14 days.

Unopened bundles in original packaging are eligible for return within 30 days. Once opened, all sales are final for hygiene reasons.

Yes — reach out via the Contact page for custom color, cap construction, and bespoke unit requests.